On a journey to read 200 books — Learn more about the mission

Business

Books on entrepreneurship, management, strategy, and building organizations.

Be Our Guest: Perfecting the Art of Customer Service from The Disney Institute

by Disney Institute with Theodore Kinni

In a world where customer service often feels rushed, transactional, or generic, *Be Our Guest* from the Disney Institute cuts through the noise by revealing the intentionality behind Disney’s legendary service culture. The Walt Disney Company’s global success isn’t just about iconic characters or groundbreaking rides, it’s rooted in a deeply embedded commitment to creating magical, lasting guest ...

Good to Great

by Jim Collins

9.0/10

When Jim Collins and his research team set out to discover why some companies make the leap from merely good to truly great, they knew the answer wouldn’t be found in surface-level management tricks or leadership slogans. *Good to Great* is the result of a rigorous, data-driven study of companies that delivered extraordinary long-term results, identifying principles that separate the exceptional f...

Love Business Books?

Get the best Business book recommendations delivered to your inbox.

No spam. Unsubscribe anytime.